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Customer Service Information
Our goal is to provide outstanding products and services to our customers.
How To Contact Us
Afro World International Hair Company, Ltd.
Safe Shopping Guarantee for Afro World Hair and FashionsAfroWorld.com is committed to protecting the security of your personal and order information. Each time you shop with us, we guarantee your security. We guarantee that every purchase you make through AfroWorld.com is 100% safe. You will not have to pay anything if unauthorized charges are made to your credit card as a result of your shopping through AfroWorld.com. See our guarantee details below. We use a secure server featuring Secure Socket Layers (SSL), the most advanced state-of-the-art technology. When you input your personal information, including your name, address, and credit card number, SSL ensures that it is encrypted into indecipherable bits before being safely transmitted across the Internet. To further ensure the safety of all your personal information, including your credit card number, we encrypt and store your account information on a server that is password protected. After you type in your information, it is transferred to this secure machine across a one-way interface. Your information is not stored anywhere else.
To underscore our commitment to your security and our confidence that it cannot be compromised, we guarantee your protection in the unlikely event of credit card fraud resulting from your purchasing through AfroWorld.com. Under the Fair Credit Billing Act, your bank limits your liability in the event of credit card fraud to the first $50 of fraudulent charges. We will cover that $50 liability amount if the fraud resulted from your making a purchase through AfroWorld.com and your bank does not cover all charges. In the event of unauthorized use of your credit card, please notify your credit card provider immediately.
Privacy Statement for Afro World Hair and FashionsAfro World has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: Afro World Hair and Fashions. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart. Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below. This site contains links to other sites. Afro World Hair and Fashions is not responsible for the privacy practices or the content of such Web sites. Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.
Our online surveys ask visitors for contact information (like their email address). We use contact data from our surveys to send the user information about our company and promotional material from some of our partners. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. For your protection and for your shopping convenience, we have adapted the advanced technology - iShopping Wizard. During your shopping process, the shopping wizard will keep track of your order. In addition, your credit card information is encrypted and your payment is secured.
Choice/Opt-OutOur site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. Email: aworld@afroworld.com
You can send mail to the following postal address:
Call the following telephone number: 1-314-389-5194
Correct/Update
This site gives users the following options for changing and modifying information previously provided.
You can send mail to the following postal address:
Call the following telephone number: 1-314-389-5194
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